You've got years of customer data sitting in a spreadsheet, in your phone contacts, or in some old CRM you stopped using. Every one of those names represents someone who already said yes to you once. But you haven't reached out, so they've moved on.
Lead Reactivation
200 Past Customers. Zero Follow-Up.
That's Money Sitting in a Spreadsheet.
You have customers who already paid you, leads who almost booked, and contacts who went cold. They already know your name. They already trust your work. They just need a reason to come back. We give them one.
Book a Free 10-Minute DemoWhat's Actually Happening
Acquiring a new customer costs 5-7x more than keeping an existing one. Your cheapest, easiest jobs are from people who already know you. They just need a nudge.
You meant to follow up. You told yourself you'd send a text blast in January. It's February and that list is still collecting dust. It's not a priority problem — it's a time problem. We solve that.
How Lead Reactivation Works
01
Upload your list
Give us your old customer list, lead list, or phone contacts. CSV, spreadsheet, whatever you have. We clean it, deduplicate it, and prep it for outreach.
02
We run targeted text campaigns
Personalized texts go out to your past customers and old leads with relevant, seasonal offers. "Spring cleanup coming up — want us to come back out this year?"
03
Interested people come back
When they reply, you get notified instantly with their info and what they need. We handle the follow-up conversation until they book.
04
Quarterly campaigns keep it going
Every quarter, we run a fresh campaign to keep your list warm. Seasonal offers, check-ins, and re-engagement. Your old list keeps generating new revenue.
What's Included
Everything you need to turn past customers into new revenue.
List Cleaning & Prep
We take your messy customer list — CSV, Excel, phone contacts, whatever — and clean it. Deduplicate, normalize phone numbers, remove invalid entries.
Personalized Text Campaigns
Not spam blasts. Personalized, conversational texts that feel like a real message from your business. Custom messaging based on your services and season.
Automated Follow-Up Sequences
When someone responds, they enter an automated follow-up sequence. We qualify their needs, collect details, and push them toward booking — hands-free.
Quarterly Campaigns
Every 3 months we run a fresh campaign. Seasonal offers, check-ins, promotions. Your list never goes cold again.
Owner Notifications
Every time a past customer replies, you get a text and email with their name, what they need, and their contact info. No logging into software.
TCPA Compliant
Every message includes opt-out language. STOP and HELP responses are handled automatically. You stay compliant, period.
The Math
A typical reactivation campaign to a list of 300 past customers generates a 5-10% response rate. That's 15-30 conversations with people who already know you. If just a third of those turn into booked jobs at $1,500 average, that's $7,500-15,000 in recovered revenue from a single campaign.
Simple Pricing
Reactivation Package
Turn your old customer list into new jobs.
$497 initial campaign
Then $149/month for quarterly campaigns
- We clean and prep your customer/lead list
- Personalized text campaigns to past customers
- Automated follow-up sequences for responders
- Quarterly campaigns to keep your list active
- Works with any list (CSV, spreadsheet, contacts)
- Owner notifications by text and email
- TCPA compliant messaging
- Pairs with Core Package for full coverage
- Month-to-month. Cancel anytime.
"We sent 340 texts to our old customer list. Got 23 replies. Booked 9 jobs in two weeks. Over $14,000 in revenue from one campaign to people we already had in a spreadsheet."
Salon Owner, Portland, OR
Common Questions
What kind of list do I need?
Anything works. A CSV export from your old CRM, a Google Sheet, an Excel file, even your phone contacts exported. As long as it has names and phone numbers, we can work with it.
What if my list is messy or incomplete?
That's expected. We clean it for you — remove duplicates, fix formatting, filter out invalid numbers. You don't need to prep anything.
What do the texts say?
We write them with you. They're personalized, conversational messages that sound like they're coming from you — not a marketing bot. Something like "Hey [name], this is [your business]. Spring is coming up — want us to get you on the schedule this year?"
Will people get annoyed?
We've run thousands of these campaigns. Response rates are high because these are people who already know you. Every message includes opt-out language. Typical opt-out rate is under 3%.
Can I use this with the Core Package?
Yes — and we recommend it. Core handles your incoming leads (missed calls, estimates, reviews). Reactivation handles your existing list. Together, nothing falls through the cracks.
How fast do I see results?
Most campaigns generate responses within the first 24-48 hours. You'll typically have booked jobs within the first week.
Limited Availability
Your Best Leads Are People Who Already Paid You.
See how reactivation turns your old list into new revenue. 10 minutes. Free.
5-10%
typical response rate
$14k+
from a single campaign
48 hrs
to see first responses
We onboard 10 new businesses per week to keep service quality high.