Integrations overview: calendar, CRM, and what each one does

Google Calendar, Outlook, HubSpot — what they unlock and how to connect each.

4 min readUpdated May 20, 2026

Integrations live at the Integrations tab. Click Connect, log in to the third party, and the agent immediately starts using it.

Google Calendar / Outlook

Once connected, the agent reads your free/busy in real time and writes events. When a caller books an appointment, the event lands on your calendar with the caller's name, phone, and the note they left. The same OAuth grant powers both reading (to find open slots) and writing (to create the event).

If your team uses a shared calendar, connect that account — not your personal one. The agent will book against whatever calendar you authenticated with.

HubSpot

Every inbound call creates or updates a HubSpot contact keyed by phone number. The call summary, caller note, intent, and timestamp are written to the contact's record so when you next open HubSpot, you see who called and what they wanted.

First time you connect, we auto-create four custom properties on your HubSpot contacts: most_recent_call_summary, most_recent_call_note, most_recent_call_intent, most_recent_call_at. These show up on the contact card automatically.

Calendly

Different from Google/Outlook — Calendly is link-based, not direct booking. We pull your active event types and the agent shares the right booking link verbally. Best for businesses that already centralize bookings in Calendly.

Disconnecting

Open the Integrations tab and click Disconnect. We delete the OAuth tokens immediately. Your historical data in the third party stays — we just stop writing new entries.

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